➤Information We Collect

To provide our services, we collect personal & medical-related information when necessary. This may include your name, phone number, email address, mailing address, date of birth, medical record numbers, insurance details, claims information, & appointment or billing-related data. This information allows us to perform accurate billing, coding, & payment follow-ups for our clients.

When you visit our website, we collect limited non-personal information such as your IP address, browser type, pages visited, & time spent on the site. We use this data only to improve website performance & user experience.

➤How We Use Your Information

We use collected information to provide medical billing & coding services, reduce claim errors, & ensure timely reimbursements. Your contact information may be used to respond to inquiries, provide service updates, & offer customer support. Some information is also stored to meet legal & regulatory requirements, including HIPAA & other healthcare laws.

➤HIPAA Compliance

Connexus Cure strictly follows all HIPAA privacy & security rules. We take reasonable measures to protect Protected Health Information (PHI) & ensure it is accessed & used only for lawful & authorized purposes.

➤Protected Health Information (PHI)

PHI includes information related to a person’s health condition, medical history, treatment, & insurance. We use PHI only when legally permitted, restrict access to authorized personnel only, & protect it from unauthorized use or disclosure.

➤Employee Training

All Connexus Cure employees receive regular training on HIPAA regulations, data privacy practices, & information security standards. This ensures that our team understands their responsibility in safeguarding sensitive information.

➤Security Safeguards

We use strong technical & administrative safeguards to protect your information. These measures include data encryption during electronic transmission, strict access controls, & ongoing system monitoring & audits to identify & prevent potential risks.

Data Breach Response

Even though data breaches do not happen often, we have a clear plan for what to do. If a data breach happens, we will tell the people who are affected. We will check how risky the breach is & we will quickly act to lessen any damage and stop future problems.

➤Information Sharing

Connexus Cure does not sell or misuse personal or medical information. Information may only be shared with trusted service providers who assist us in operating our services & are HIPAA compliant, or when disclosure is required by law or regulatory authorities. Text messaging opt-in data &consent are never shared with third parties.

➤Your Rights Under HIPAA

You have the following rights regarding your health information:

• Right to Access: Request a copy of your health information
• Right to Correction: Ask for corrections if information is inaccurate
• Right to Limit Use: Request limits on how your data is used or shared
• Right to Confidential Communication: Choose how and where we contact you

Contact Us

👉 If you have any questions about this Privacy Policy or how your information is handled, Contact Us for more details.